Terms of Membership

Refund Policy: All membership sales are final, no refunds.
Memberships must be used by the person they were originally purchased for and cannot be transferred to someone else.

Membership Cancellation:

• Members can choose to stop renewing their membership at any time. If you cancel your membership, you may be subject to a new rate upon returning.
• Kladnik KO Fitness reserves the right to cancel memberships at any time. Memberships can be cancelled for reasons such as non-payment, violation of gym rules, a change in the member’s health condition.

Membership Pause Policy:

• Temporary Gym Closures: Kladnik KO Fitness reserves the right to pause memberships due to temporary gym closures.

Private Session Cancellation:

• To cancel a private session members must send a text message or phone call to Oliver at 604-997-9461
• Private sessions must be cancelled at least 24 hours in advance.
• Missing a scheduled session without 24 hours notice will be considered an attended session and will not be refunded or rescheduled.

Semi-Private Membership Policy:

• Memberships cannot be paused by the member for any reason. Therefore, be mindful if planning a trip or a known reason away.

• There are no contracts, so after the 4 weeks are up, you don’t have to renew right away. However, it is considered a cancellation of your membership, and you may be subject to a new rate upon returning.
• Depending on the membership you will be allotted one or two semi-private sessions per week. The session must be used in that week, therefore, you cannot “double-up” the next week for a missed session. Remember you can always make-up missed privates with one of our great small-group classes.